Premium Email – A Customer, Not a Number

Posted by Darren on Sep 30, 2011 • (Comments)

I don’t know if the word “premium” is right for the header, but couldn’t come up with another term.

I use @gmail for my personal emails.  I also send the inquiries from this blog to that @gmail account.  The problem I have is that I don’t pay Google.  It’s less about paying Google for my email, but since I don’t pay, they probably look at my account as a number, not a customer.  I have no phone number for support, no direct email support, only a user community and maybe a broad email box I can send my request into, which might or might not get returned.

I don’t know if I want a vanity email address.  While I have @darrenherman.com, I theoretically could start hosting my own email thru a an exchange hosting company but I don’t think I want that.

Is there a provider where I can pay for a premium account which has a domain that is already whitelisted by many ISPs or large email providers (AOL, Gmail, etc)?  I want to pay because I value my email account and want someone to talk to in case of issues.  I have way too much riding on a free gmail account where I’m one in a-lots-of-million customer.

Maybe there is a business opportunity here?

Tagged as , , , , , , + Categorized as Advertising & Marketing
  • not sure if it's what you are looking for but check out -> http://zenbe.com (though I personally just set up google apps for most of my domains and then forward that mail through to my personal gmail account)...the other service I use for a lot of email stuff is http://mailgunt.net but that's more on the services side of things I do with email so prob. not a solution for the problem you mention...
  • Jhlavacek
    And thus the beauty of the freemium model with digital products...
  • would a gmail business account be better for you? http://www.google.com/apps/int... it's not expensive and has support + SLAs.
  • Good call.  There might be a market for upgraded personal accounts, without having to call them "business"
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