What Do Mobile and Games Have in Common? Business Implications

I am about shoulders deep in the mobile space due to some cutting edge work we’re doing at work for some of our clients.  We’ve had some great success that has even landed our work on CNBC of all places.  Since 1998, we’ve been hearing “this is mobile’s breakout year.”  If I were to make a prediction, if the economy strengthens a bit, I’d say 2010 is going to be a big year for the mobile advertising industry.  Time and time again, I see mobile as part of our media plans and the subject of many of my after work cocktail conversations with both investors and corporate development types.

What I’m particularly excited about is the confluence of game theory and the mobile world.  To those who want a definition of game theory (taken off Wikipedia):

Game theory is a branch of applied mathematics that is used in the social sciences (most notably economics), biology, engineering, political science, international relations, computer science, and philosophy. Game theory attempts to mathematically capture behavior in strategic situations, in which an individual’s success in making choices depends on the choices of others. While initially developed to analyze competitions in which one individual does better at another’s expense (zero sum games), it has been expanded to treat a wide class of interactions, which are classified according to several criteria. Today, “game theory is a sort of umbrella or ‘unified field’ theory for the rational side of social science, where ’social’ is interpreted broadly, to include human as well as non-human players (computers, animals, plants)” (Aumann 1987).

When Dodgeball first emerged, it was well before it’s time.  However amazing the Dodgeball idea was, the adoption was limited by the device and consumer knowledge.  Later, my iPhone came and I installed Loopt, which is Apple’s half-assed attempt (so far, IMHO) to promote location based services and social networks which had similar DNA to Dodgeball.   Both of these apps had great vision, but never were realized (Dodgeball did have a loyal following pre-Google’s acquisition).

foursquaremayor

Last month, I was sitting with an investor and he asked me about FourSquare.  I didn’t know about it.  He told me to check out their website and within 24 hours, I was up and running and “playing.”  Naveen and Dennis (former founder of Dodgeball) are onto something.  What I love about FourSquare is adoption of Game Theory into this application.   The introduction of Game Theory creates a “sticky” nature which is competitive for players and keeps people coming back.  Whether you are trying to be competitive or not, it’s a great hook to this game.  Charlie O’Donnell wrote a great post summing up FourSquare.

FourSquare is interesting and I’m speculating some investment into the company in the near future.   I think that their application of Game Theory is solid and we’re going to see many more mobile folks apply this soon, if not already done so.  I’m sure there are plenty of people who have, just not on my radar screen.

FourSquare has real business implications.   Anytime you having a conversation with consumers both online and off, you have the ability to blur lines and route people around.   Business impact by applications like FourSquare are not to be underestimated and cannot be measured right now.  Right now, the early adopters are in adoption phase, but over time, as these apps penetrate the masses, ability to route large groups of people could be a common place.

Advertisers have always wrestled with tying online with offline.  The simple way to route online with offline is coupons and promotions, but you’d be shocked how many retailers are not setup to handle this both from an in-store infrastructure or a P&L standpoint.

Talking about routing groups applying Game Theory;  look at Gilte Group.  Every morning I receive an email with the day’s latest sales and if I’m not logged in by 12:15, chances are that I miss the top products.  There are a few me-too players similar to Gilt like Haute Look, but these types of services provide Game Theory to boost sales.  Not mobile, so I digress.

Anyway, lots of opportunity and I’m certainly watching it closely.  Anyone else?

Tagged as , , , , , + Categorized as Advertising & Marketing, Internet & Web X.0
  • Another digression: Swoopo. Here's how it works: http://www.swoopo.com/new.html Some say it's a smart application of behavioural game theory to auctions, others say it's (borderline) gambling.
  • Game dynamics play an important role in many areas - not just mobile. I agree that these "mobile opportunities" have been on media plans for years but the perfect storm of ubiquity of smart devices, connectivity and bandwidth, and sheer understanding were not in place before. I am not sure they are widespread even today, but we certainly have eclipsed a tipping point of those three key elements.
  • Interesting, I'm be sure to check out FourSquare.

    I'm curious to see how the current data plays can be extended to the mobile space.

    Basically to connect two data bases you need one unique piece of data that is uniform in both data sets. In this case a tel number from which you can pull a device UID from.

    Thus, if you overlay online behavioral data with a co-reg database (or some other database with a tel number) you could essentially transfer someone's online persona to systems that target them on their phone.

    This gets me excited because a lot of deep research is still conducted on a computer as the browsing experience is far superior vs. the local/low involvement purchase searches that take place on a phone (what to eat, local bars, etc.)

    If implemented you could target people on handsets with say discounts on an Apple laptop they were checking out, or have a blue tooth push for detailed information on a car you were researching.

    Food for thought. The main point is that people use mobile phones for finding very different kinds of data vs. when on a computer; however, what they were seeking out on their computers is still extremely relevant.

    -Seni
  • You don't even need a co-reg data base, any account that a user logs into from both their mobile phone and their computer ---- email, Facebook, Foursquare ---- can be used to transfer online behavioral data to phones. Retargeting visitors to an online landing page with a drive-to-store mobile message could be very effective.
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